From InfoGlut, by Mark Andrejevic, loc 464:
The dystopian version of information glut anticipates a world in which control over the tremendous amount of information generated by interactive devices is concentrated in the hands of the few who use it to sort, manage, and manipulate. Those without access to the database are left with the “poor person’s” strategies for cutting through the clutter: gut instinct, affective response, and “thin- slicing” (making a snap decision based on a tiny fraction of the evidence). The asymmetric strategies for using data highlight an all- too- often overlooked truth of the digital era: infrastructure matters. Behind the airy rhetoric of “the cloud,” the factories of the big data era are sprouting up across the landscape: huge server farms that consume as much energy as a small city. Here is where data is put to work – generating correlations and patterns, shaping decisions and sorting people into categories for marketers, employers, intelligence agencies, healthcare providers, financial institutions, the police, and so on. Herein resides an important dimension of the knowledge asymmetry of the big data era – the divide between those who generate the data and those who put it to use by turning it back upon the population. This divide is, at least in part, an infrastructural one shaped by ownership and control of the material resources for data storage and mining. But it is also an epistemological one –a difference in the forms of practical knowledge available to those with access to the database, in the way they think about and use information.
I’d been planning to read his work for a while but I’m finding it almost eery how relevant it is. This is exactly what I was trying to argue in my forthcoming chapter on Fragile Movements but Andrejevic expresses it much more effectively than I was able to. The project as a whole is about the sociology of group formation under these conditions, as well as how this contributes to the continuing development of digital capitalism.
More on this from Infoglut loc 870:
In this regard the digital era opens up a new form of digital divide: that between those with access to the databases and those without. For those with access, the way in which data is understood and used will be fundamentally transformed. There will be no attempt to read and comprehend all of the available data – the task would be all but impossible. Correlations can be unearthed and acted upon, but only by those with access to the database and the processing power. Two different information cultures will come to exist side by side: on the one hand, the familiar, “old- fashioned” one in which people attempt to make sense of the world based on the information they can access: news reports, blog posts, the words of others and the evidence of their own experience. On the other hand, computers equipped with algorithms that can “teach” themselves will advance the instrumental pragmatics of the database: the ability to use tremendous amounts of data without understanding it.