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The coming wave of automation in UK higher education

I find it hard to read this from today’s WonkHE and not worrying we’re about to see a coming wave of GAI-driven automation in UK universities 👇

Public investment and funding is clearly a significant part of that picture, but Universities UK will also want to show that the sector is prepared to revisit its own business models to prove that it can deliver some quo for any possible investment of quid. As Universities UK president Sally Mapstone told Universities UK conference earlier this month: “Our operating models need to evolve to become more effective and efficient.”

“Efficiency” can carry ideological weight, particularly in higher education. When universities start talking about seeking efficiencies, it can sound a lot like “doing more with less,” with knock-on impacts on staff workloads, working environments, and the student experience. But attempting to carry on with a version of the status quo with less and less resource to support it is not a sustainable solution.

There are lots of other strategies certainly, but I find it difficult to see a scenario in which automation isn’t part of the package which management is considering.

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