social media and the promise of never again being alone 

From Liquid Surveillance: a conversation by Zygmunt Bauman and David Lyon, pg 22-23. I heard Bauman make these arguments at re:publica earlier this year and was rather impressed. As ever with him, it’s immensely impressionistic but I think he identifies something important that has been substantiated by other work, most obviously Alice Marwick’s ethnography of the tech scene in Silicon Valley: the fear of exclusion, anxiety in the face of the prospect that we fail to make the cut in occupational structures that increasingly reward only the superstars and doom the rest to a lifetime of precarity, engenders a neurotic embrace of possibility in the hope that we become somebody, rather than being consigned to life as a forgotten nobody.

On the one hand, the old panoptical stratagem (‘you should never know when you are being watched in the flesh and so never be unwatched in your mind’) is being gradually yet consistently and apparently unstoppably brought to well- nigh universal implementation. On the other, with the old panoptical nightmare (‘I am never on my own’) now recast into the hope of ‘never again being alone’ (abandoned, ignored and neglected, blackballed and excluded), the fear of disclosure has been stifled by the joy of being noticed.

Having one’s own complete being, warts and all, registered in publicly accessible records seems to be the best prophylactic antidote against the toxicity of exclusion – as well as a potent way to keep the threat of eviction away; indeed, it is a temptation few practitioners of admittedly precarious social existence will feel strong enough to resist. I guess that the story of the recent phenomenal success of ‘social websites’ is a good illustration of the trend.

And on page 27 Bauman further expands upon the moral psychology of publicity in ‘liquid modernity’: again, it’s rampantly impressionistic and the way he writes obscures a profound empirical variability he seemingly has no interest in recognising, but he offers an important insight into a socio-cultural trend:

These days, it is not so much the possibility of a betrayal or violation of privacy that frightens us, but the opposite: shutting down the exits. The area of privacy turns into a site of incarceration, the owner of private space being condemned and doomed to stew in his or her own juice; forced into a condition marked by an absence of avid listeners eager to wring out and tear away the secrets from behind the ramparts of privacy, to put them on public display and make them everybody’s shared property and a property everybody wishes to share. We seem to experience no joy in having secrets , unless they are the kinds of secrets likely to enhance our egos by attracting the attention of researchers and editors of TV talk shows, tabloid front pages and the covers of glossy magazines.

But there are, inevitably, things which bug me immensely about this text. For instance he draws upon a lengthy quotation from a book edited by Nicole Aubert, L’Individu hypermoderne, describing remarks published in 2004 as ‘recent’ observations, implying they tell us things of interest about social media that basically didn’t exist at the time of their writing and intimating they are grounded in substantial empirical consensus which he makes no effort to convey.

It’s just lazy scholarship and I’m increasingly bothered by the manner in which Bauman gets applauded for it, all the while crowding out other voices through his endless capacity to riff upon a metaphor of liquidity which even on the most charitable interpretation has nothing more than heuristic value. To any critics bridling at this: I’ve probably read more Bauman than you (I’ve read upwards of 15 of these cover to cover) so, if you think I’m being unfair, offer some textual justification of this before you have a go at me. I don’t want to repeat the tedious exchanges about Zizek I got locked into a couple of years ago.

I take Bauman’s fundamental point to be a familiar one about the necessity of self-marketing under contemporary circumstances. As he writes on page 31 and 32:

They are simultaneously promoters of commodities and the commodities they promote . They are, at the same time, the merchandise and their marketing agents, the goods and their travelling salespersons (and let me add that any academics who ever applied for a teaching job or research funds will easily recognize their own predicament in that experience). In whatever bracket they may be filed by the composers of statistical tables, they all inhabit the same social space known under the name of the market . Under whatever rubric their preoccupations might be classified by governmental archivists or investigative journalists, the activity in which all of them are engaged (whether by choice or necessity, or most commonly both) is marketing . The test they need to pass in order to be admitted to the social prizes they covet demands them to recast themselves as commodities : that is, as products capable of drawing attention, and attracting demand and customers .

As with the earlier material, I find the broad brush strokes used by Bauman rather dissatisfying. But I think he offers suggestions about something important: the moral psychological mechanisms underpinning branding and self-promotion. Fear of redundancy drives us to embrace usefulness, embodied in the relentless articulation of our instrumental value in the broader scheme of things.