The Importance of Disappointment

Why disappointment? In common usage, and in the dictionary, we talk about disappointment as what happens, what we feel, when something we expect, intend, or hope for or desire does not materialise. One of the difficulties of living in our world is that it is perhaps increasingly less clear exactly what we might expect or hope for or desire. In fact, these words mean different things. The most basic is desire: it carries connotations of needing urgently, yearning, to the point almost of trying to will something into existence. Sometimes we desire something so completely that we revert to our infant selves and scream, metaphorically or in reality, in the hope that our desire may be realised – just as, if we were lucky, the milk used to appear in response to our screams from the cot.

Ian Craib, The Importance of Disappointment, Pg 3

In this thoughtful book Ian Craib argues that ‘disappointment’ is an integral aspect of human life which increasingly finds itself denied by dominant tendencies within anglo-american culture. I think what he’s getting at relates to something which Andrew Sayer describes in terms of the ubiquity of dilemmas in our lives. We constantly face ‘tough choices’** that elude resolution, forcing us to choose the least worst option or avoid the moment of choice at the cost of inertia. But we seek to deny the unavoidability of such choices. We wish to avoid consequences other than those we seek. We wish to avoid waiting. As Craib puts it,

Some part of us wants immediate satisfaction, wants it all and wants it now, and whilst we might try to rationalise this away with our knowledge that it is unreasonable, our gut reactions belie our heads … I spend my life surrounded by other people, who are more or less independent of me and constantly doing things on their account. As a consequence, I have to adjust to them. If I am to control my own life, then I will first have to control the lives of all those around me.

Ian Craib, The Importance of Disappointment, Pg 5-7

Disappointment has its roots in the social world and this is why dilemmas are ubiquitous in society. Craib’s argument is that “there is much about our modern world that increases disappointment and at the same time encourages us to hide from it: to act as if what is good in life does not entail the bad – for example, that we can love and be loved by another person without having to give up other aspects of our lives” (pg vii). Disappointment is irrevocably bound up with ambivalence because “nothing is ever simply ‘good’ or ‘bad’, and most things are at the same time good and bad” (pg 2). This entails a perpetual remainder, uncomfortable left overs to our decisions which run contrary to what we expected and hoped for. Craib’s point is two-fold. Firstly, disappointment is unavoidable in this sense regardless of the social context. Secondly, there are peculiar features of our social context which encourage problematic tendencies in how we react to disappointment.

He brings this point to life in his discussion of relationships and intimacy, drawing on the use Giddens makes of self-help books in his work on late modernity to develop a critique of ‘the powerful self and its illusions’. He takes issue with a tendency to see ’emotional satisfaction’ as the central basis for intimate relationships, arguing that with this “our primitive fantasies of complete satisfaction are brought into play”:

The simple question ‘Is everyone OK?’ carries a whole impossible world of satisfactions, one loaded with so much feeling that the thought that things might not be OK is enough for the speaker to consider flying from the relationship. The demand for the impossible is at the centre of this type of intimacy; the tragedy is that it prevents us from seeing or learning from its impossibility. If everything is not OK, we do not learn but seek out another relationship in which it might be OK. If we fall in love, then the decline of being in love, whether slow or fast, is felt as a failure rather than a deepening of our understanding of the world and the reality of the other person. The speaker’s sense of ‘never being satisfied’ is an accurate perception of internal and external reality, but it is experienced not as knowledge and understanding but as failure and deficiency.

Ian Craib, The Importance of Disappointment, Pg 123-124

Intimate life is perhaps an extreme case of a broader tendency, with this disposition to flee in the face of dissatisfaction (“if we’re not happy then the relationship must be wrong”) matched by a milder, though no less problematic, intolerance for unhappiness in other spheres of personal life. Our failure to accept disappointment, those aspects of life which are unwelcome and unexpected, leaves us perpetually moving and problem solving. We can’t live with our choices or sit with their consequences. Our actions can never bring about their consequences in the straight forward way that the ‘illusions of the powerful self’ lead us to expect. Our relationships of all kinds inevitably elude our capacities to control them because “when two people come together in this way, what happens between them is less a matter of conscious control and planning (although that enters into it) than emotional attachment and interlocking that makes such control difficult” (pg 127).

What much of this comes down to is “a desire to get out of the mess of life” as Craib memorably puts it (pg 131). In advocating the importance of disappointment Craib is suggesting we must live with mess. Not necessarily live with this mess but with mess as such. So we shouldn’t resign ourselves passively to our circumstances but we should resist the temptation to allow our responses to those circumstances to be dictated by an illusory image of the absence of mess. Our choices not bringing us the satisfaction we hoped for does not mean our choices were wrong. Our life encompassing periods of dissatisfaction does not mean there is a problem that must be solved***. These are the fantasies of an omnipotent self. In pursuing them, informed by a self-image of our potential for self-control, we preclude the satisfactions which are their ultimate object. The problem solving often is the problem and Craib is intensely critical of the tendency of therapy to get drawn into supporting this behaviour and reinforcing the cultural trends underlying it.

*Though I can’t for the life of me find where he does this, leaving me to wonder if I’ve imagined it. I’m really starting to regret the hundreds of books I read as a PhD student that I didn’t put into a reference manager.

**I wonder if there is a kernel of truth underlying the spread of this political platitude? If a repudiation of disappointment is as widespread as Craib suggests, what are the implications of this for political culture?

***While I’d trenchantly resist the reduction of political issues to psychoanalytical ones, it did occur to me that Craib’s argument could be leveraged into an intriguing critique of the ‘modernising’ tendency within political parties.

3 responses to “The Importance of Disappointment”

  1. Thanks for writing this, Mark. I don’t always agree with you when you write about psychosocial studies, but it’s great that you’re reading and writing about this book.

    This book has been hugely important to me… Ian Craib was one of the few sociologists in recent years in the UK to take psychoanalysis seriously, and his work enabled me to imagine the possibility of doing what I have come to call psycho-social-analysis… He was also a group analyst, a field in which I have since trained – which is a radical modality of psychotherapy grounded in both psychoanalytic and sociological ways of thinking…The Importance of Disappointment is one of the unsung great books of 20th century sociology, in my opinion!

  2. I’m reading this after Experiencing Identity (which I loved) and it’s even better. I really like Ian Craib. Both what he’s saying and how he’s saying it. There has been some psychosocial work I’ve enjoyed (your own for instance! Jacqui Gabb’s too) but Ian Craib is the first writer who’s resonated with me to this extent. I must read further! 🙂

    I must also read more about group analysis. This is the one bit of the book I’ve been struggling to get a handle on and it’s a fairly major recurring theme….

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