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Managing ‘us’ to preserve the myth

In his Uberworked and Underpaid, Trebor Scholz draws out an important parallel between the platform capitalism of YouTube and the near universally praised Wikipedia: Unsurprisingly, YouTube hires countless consultants to better understand how to trigger the participation of the crowd. They wonder how they can get unpaid producers to create […]

The duality of the platform: users and workers

There’s an interesting passage in Uberworked and Underpaid, by Trebor Scholz, in which he discusses the contrasting experience of Amazon Mechanical Turk by users and workers. From loc 719: While AMT is profiting robustly, 11 it has –following the observations of several workers –not made significant updates to its user […]