Tag: professionalisation

  • Professionalisation as capture 

    From Naomi Klein’s This Changes Everything pg 203: These are the tough tools with which the environmental movement won its greatest string of victories. But with that success came some rather significant changes. For a great many groups, the work of environmentalism stopped being about organizing protests and teach-ins and became about drafting laws, then […]

  • What is it like to be a telephone fundraiser?

    A few weeks ago I blogged about the professionalisation of charities. Leon Ward just sent me this article he wrote about his own experiences as a telephone fundraiser. It’s definitely worth reading in full here. I found his description of the training given by call centre operators particularly interesting: During my training I was particularly shocked […]

  • The professionalisation of charities

    I just received a phone call from a very pleasant woman from the World Wide Fund for Nature (WWF). Except she wasn’t from the WWF, she was from GoGen: “a specialist charity fundraising team” who are “engaged by some of the UK’s best- loved charities to maintain and develop relationships with their current and potential supporters”. […]