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The first AI ‘law firm’ in the UK

HT Bruce Humphrey. What could go wrong? 😑

Garfield.Law offers small and medium sized businesses, as well as law and other firms, the use of an AI-powered litigation assistant to help them recover unpaid debts, guiding them through the small claims court process up to trial.

We are encouraging the development of new approaches and models due to the potential consumer benefits. AI-driven legal services could deliver better, quicker and more affordable legal services. There are, however, potential risks to the public, so we have been making sure there are appropriate checks in place to make sure that consumer protections are not diluted.

Before authorising Garfield.Law, we engaged with the owners to consider the firm’s processes and assure ourselves that our rules can be met by an AI service. For instance, we have sought reassurance that there are appropriate processes in place to quality-check work, keep client information confidential, and safeguard against conflicts of interests.

We have also checked the firm is managing the risk of ‘AI hallucinations.’ The system will not be able to propose relevant case law, which is a high-risk area for large language model machine learning.

https://www.sra.org.uk/news/news/press/garfield-ai-authorised/

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