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Towards an ontology of LLMs in the workplace

I thought this was useful from Rex Woodbury about the likely visibility of LLMs within the workplace in the future:

  • Agents will carry out work, a new employee handling our grunt work.
  • Copilots will augment our work, suggesting a new sentence or a new line of code.
  • Chatbots, meanwhile, will give us someone to talk to, fulfilling our human longing for connection.
https://www.digitalnative.tech/p/ais-communication-revolution-were

In Generative AI for Academics I argue that chatbots have scholarly uses. They can be used as copilots and agents, but to use them in a properly reflective way requires meaningfully discussing with them in a manner analogous to a human interlocutor. This has the potential to significantly increase the quantity of written communication someone is engaged in, which is an obvious barrier to uptake.

But I become progressively more concerned about the use of LLMs in education as we move through these categories from copilots through to agents. Largely because they involve abdicating the responsibility to define the work being undertaken by the LLM on your behalf.

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