If you’ve primarily experienced platforms which have been built around data-driven user interface design, it’s inherently slightly frustrating to use platforms which have instead been designed around logistical considerations. There’s so much redundancy in LMS interfaces which could be filtered so easily if people working on them were concerned to do so. It leaves administering a LMS feeling like wading through treacle. There’s a lot of interpretation necessary to do even relatively basic things. At risk of sounding like I’m bringing ‘digital natives’ in through backdoor, our expectations of technology are formed through our experiences of technology. If students are habituated to cutting edge UX elsewhere, they’ll find its absence jarring at university.