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Speculative thoughts about the phenomenology of digitalisation

A few weeks ago, I found myself on a late night train to Manchester from London. After a long day, I was longing to arrive home, a prospect that seemed imminent as the train approached Stockport. Then it stopped. Eventually, we were told that there was someone on the tracks ahead and that the police were on the scene. We waited. After another ten minutes, we were told that the police were still trying to apprehend the person on the tracks. I checked Twitter and saw this incident had been unfolding for a while, seemingly disrupting all the trains going into and through Stockport train station. We waited some more. The train manager announced that the police had told trains they could proceed… a few minutes later the finally moving train came to an abrupt halt, apparently because the person who, it turned out was still on the tracks, had almost been hit. The train staff seemed surprised and mildly shaken up, unable to explain why the police had given the order to move.

I eventually made it to Manchester, albeit after the last tram to the north had departed. As a naturally curious person, I wanted to find out more about what had happened, not least of all to clarify the slightly weird Benny Hill-esque images I was left with following these repeated invocations of police “in pursuit of” this mysterious “woman on the tracks” over half an hour. Plus what the hell were the police doing telling the train to proceed when she was still on the tracks? If it was a mistake, I was curious about why exactly they thought their pursuit had ended when they hadn’t arrested her. If it wasn’t a mistake, it seemed an inexcusable and possibly illegal action, both in terms of harm to the woman and the psychological violence potentially inflicted on a train driver.

But I couldn’t find anything. I searched local newspapers but nothing. I searched social media but could only find my own tweet and the blandly descriptive disruption update on national rail enquiries. My point in recounting this story is not to stress the intrinsic interest of the situation itself. It’s not particularly interesting and you likely had to be there to have any concern. Rather, I’m interested in understanding the character of my frustration at being unable to find what I was looking for through digital means. It’s something I thought back to yesterday, when I was looking for a particular clip from the Simpsons to make a point in a conversation I was having with someone, but could not find it no matter how hard I looked.

In both cases, my behaviour revealed an implicit expectation concerning the extent of digitalisation. In the first case, that an incident which presumably delayed hundreds of people under (vaguely) mysterious circumstances would inevitably generate some digital record. In the second case, a memorable incident from a popular tv show would surely have been uploaded to a video sharing site. My frustration, though mild, stems from an encounter with the incompleteness of digitalisation.

These thoughts are extremely provisional but I’d really welcome feedback.