Tag: modernization

This is a fascinating exchange between Owen Jones and Alastair Campbell, bringing to life many of the themes I’ve been preoccupied with in the last few months. I agree with Owen’s claim that Campbell’s world view is in crisis. The promise of the modernisers rested on a basic electoral proposition: triangulation was necessary to win power […]

A few weeks ago I blogged about the professionalisation of charities. Leon Ward just sent me this article he wrote about his own experiences as a telephone fundraiser. It’s definitely worth reading in full here. I found his description of the training given by call centre operators particularly interesting: During my training I was particularly shocked […]

I just received a phone call from a very pleasant woman from the World Wide Fund for Nature (WWF). Except she wasn’t from the WWF, she was from GoGen: “a specialist charity fundraising team” who are “engaged by some of the UK’s best- loved charities to maintain and develop relationships with their current and potential supporters”. […]