I thought this was a really interesting observation by Jill Abramson on pg 145 of her Merchants of Truth. What other forums are there?
The Times ran a definitive investigation of the punishing work culture at Amazon, 23 with grizzly anecdotes about employees crying at their desks and burning out because of the unrelenting pressure to fill orders and grow. Bezos attacked the story as anecdotal and unfair on the open website Medium. Baquet responded, defending the piece. Open digital platforms such as Medium now replaced the private conversations and postpublication confrontations that used to take place in editors’ offices. The court of public opinion was all that mattered, not private, ongoing relationships between companies and the journalists covering them.