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Digitalisation and the elimination of latency 

From Work’s Intimacy, by Melissa Gregg, loc 3594-3609: Describing the impact of the BlackBerry in 2006 –just before the iPhone changed mobile computing for keeps –Research in Motion’s John Balsillie explained his bestselling devices as “latency eliminators.” According to this logic, Balsillie argued, “successful companies have hearts … and intrinsic […]